General Enrolment Terms and Conditions

CODE OF CONDUCT

• Please try your best to arrive on time, and inform us if you will be absent.
• Please deal respectfully with other people and property at Dixon House.

PAYMENT POLICY 
Before program commencement: More than one week = 100% refund / One week to program starting = 50% refund
After program commencement: Please speak to Coordinator

INFORMATION USE POLICY
PRIVACY - Your information is kept in accordance with information privacy laws. 
INFORMATION SHARING – we will use non-identifiable (non-personal) information for reporting, analysis, planning, and funding purposes.
PHOTOS are occasionally taken during programs for promotional purposes. Please speak to program facilitator if you do not wish for this to happen.

COMPLAINTS POLICY
If you wish to make a complaint, please submit this in writing to the Coordinator.

Online Programs Guidelines & Tips

Guidelines & Tips

• Do not share the meeting password with other people. If they want to join, they have to register.
• Find a quiet place where you will not be disturbed.
• Tell other people you live with that you are in a meeting.
• If you need help, have a family member with you to help you (with translation or using Zoom)
• Bring notebook and pen, and any work from the previous session.
• Make sure your background is clear of any private information or things.
• If you have your tutor's phone number or email, please contact them only during daytime hours and only related to the English program.
• If you have to leave the meeting early, please inform your tutor.

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Children's Program Terms and Conditions

CHILDREN'S PROGRAMS CONDITIONS

• I agree for my child to attend this Dixon House children's program.
• I understand that there will be rules for behaviour that we need to respect.
• I understand that pick-up time is 5.30pm by an authorised person/s stated on this form. I will advise if anything changes. 
• I will contact the Homework Club Coordinator by phone or text message if my child is unable to come to the program, or I will be late to pick-up my child.
• I consent to Dixon House contacting my child's teacher to discuss their learning needs if necessary. 
• I acknowledge that my child is medically fit to participate in the children's program which may involve physical activity. 
• In the case of an emergency where neither myself or another authorised person is contactable, I authorise Dixon House to take the necessary steps to seek appropriate medical or other emergency support.
• I will advise the Homework Club Coordinator if any information on this form changes.

POLICIES
PRIVACY - Your information is kept in accordance with information privacy laws. 
INFORMATION SHARING – to be enrolled at  you need to consent that non-identifiable information can be used for reporting, analysis, planning, and funding purposes.
COMPLAINTS POLICY - If you wish to make a complaint, please submit this in writing to the Coordinator.